Terms & Conditions

Introduction

Welcome to Comzho. These Terms & Conditions outline the rules and regulations for the use of our products and services.

Service Delivery

Our team is committed to delivering services as per the agreed timelines. Delays may occur due to unforeseen circumstances, but we will communicate any changes promptly.

Client Responsibilities

Clients are expected to provide accurate and complete information and to respond to our requests for feedback in a timely manner. Failure to do so may affect the delivery of our services.

Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Bengaluru, India.

Refund Policy

At Comzho, we strive to provide high-quality products and services. However, if you are not satisfied with your purchase, we offer the following refund policy:

Eligibility for Refunds

• Refunds are only available for services that have not yet been fully delivered or products that are defective.
• Requests for refunds must be made within 14 days of the purchase date.
• Customized services or digital products that have been delivered are not eligible for a refund.

Refund Process

• To request a refund, please contact our support team at support@comzho.com with your order details and reason for the refund.
• Our team will review your request and respond within 5 business days.
• If your refund request is approved, the refund will be processed to your original payment method within 7-10 business days.

Partial Refunds

In some cases, partial refunds may be granted for services that are partially delivered or for products with minor defects.

Non-Refundable Items

• Subscription fees are non-refundable after the initial 14-day period.
• Any services or products that are explicitly marked as non-refundable at the time of purchase.

Contact Information

If you have any questions regarding our refund policy, please contact us at support@comzho.com or call us at +91 95144 93450.

Payment Terms

At Comzho, we aim to provide clear and straightforward payment processes for all our clients. The following terms outline the payment conditions for our products and services:

Accepted Payment Methods

• We accept payments through credit/debit cards, bank transfers, and digital payment platforms such as PayPal.
• All payments must be made in the currency specified at the time of purchase.

Billing Cycles

For subscription-based services, billing occurs on a recurring basis as outlined in your service agreement. The billing cycle may be monthly, quarterly, or annually depending on the plan selected.

Payment Due Dates

• Payments for one-time services are due upon completion of the service, unless otherwise agreed upon in writing.
• Subscription payments are due on the first day of each billing cycle. Automatic payments will be processed on this date.

Late Payments

• Late payments may incur a late fee of 1.5% for each day past the due date.
• If payment is not received within 30 days of the due date, Comzho reserves the right to suspend or terminate services until payment is received.

Taxes

All applicable taxes, fees, or duties will be added to the total amount due and are the responsibility of the client. These will be clearly itemized on your invoice.

Payment Disputes

If you believe there is an error in your billing, please contact us within 14 days of receiving your invoice. We will investigate and rectify any confirmed errors.

Refunds and Credits

In cases where a payment error occurs or a service is not delivered as promised, refunds or credits may be issued as per our Refund Policy.

Contact Information

If you have any questions regarding our payment terms, please reach out to us at support@comzho.com or call us at +91 95144 93450.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

• Email: support@comzho.com
• Phone: +91 95144 93450
• Address: No.19/35, V201, SITUATED ON 1ST FLOOR, MOUNT ROAD, LITTLE MOUNT, CHENNΑΙ - 600015, India